Privacy Policy

Effective Date: February 21, 2026

Privacy Policy

Crestwell Higher Learning School Inc., doing business as Crestwell School, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, child's grade level, and any other information you provide to us voluntarily through inquiry forms, tour request forms, or application forms.
• Transactional Information: Details about purchases or transactions conducted through our services.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, device identifiers, pages visited, and browsing behavior.
• SMS Information: Mobile phone numbers and message interaction data when you opt in to receive SMS communications.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and manage our services
• To respond to inquiries and tour requests
• To process admissions applications
• To process payments and transactions
• To communicate with you about service-related updates, account notices, and promotional offers (only if you have opted in)
• To improve our website, marketing efforts, and customer experience
• To analyze website traffic and usage patterns
• To comply with legal and regulatory obligations

Data Sharing and Disclosure

We respect your privacy and do not sell, share, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:

• With trusted service providers or subcontractors who assist in operating our business, such as payment processors, SMS delivery platforms, hosting providers, analytics providers, or customer support services, all of whom are bound by confidentiality obligations.
• When required by law, legal process, or to protect our legal rights, safety, or property.

Mobile Information Sharing Statement: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except in limited instances to a service provider solely for the purpose of enabling our text messaging program.

Your Privacy Choices

You have the following options regarding your information:

• Opt out of promotional emails by clicking the "unsubscribe" link included in our emails.
• Opt out of SMS messages at any time by replying STOP.
• Request access to, correction of, or deletion of your personal information by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including Google Analytics and Google Tag Manager, to enhance your browsing experience, analyze website traffic, and deliver personalized content and marketing campaigns. By clicking "Accept" or continuing to use our website, you consent to our use of cookies as described in this Privacy Policy. You may adjust cookie settings through your browser preferences.

Meta (Facebook/Instagram) Pixel

We use the Meta Pixel to measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Meta Pixel may collect information about your activity on our website to help us deliver more relevant ads and measure conversions. You can learn more about Meta's data practices at Meta's Privacy Policy.

Security Measures

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us immediately so we can take appropriate action.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

SMS Opt-In Details

By providing your phone number, you have opted in to receive service-related and promotional SMS communications from Crestwell Higher Learning School Inc. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

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Contact Us

If you have any questions about our Privacy Policy, please contact us: